Absolutely! We offer hassle-free returns and exchanges within a specified timeframe. Please refer to our Returns & Exchanges policy for more details.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our website or the shipping carrier’s website.

Yes, we are committed to ethical sourcing and manufacturing practices. We work closely with our suppliers to ensure fair labor practices and environmentally responsible production methods.

Yes, we offer customization options for certain products. Please contact our customer service team to discuss your requirements.

Yes, we provide discounts for bulk and wholesale orders. Get in touch with our sales team for more information.

Turnaround times for custom orders vary depending on the complexity of the request and current production schedules. Our team will provide you with an estimated timeline upon inquiry.

Most of our products are machine washable, but we recommend following the care instructions provided with each item to ensure longevity and maintain quality.

Yes, we offer gift wrapping services for a nominal fee. Simply select the gift wrapping option during checkout.

Orders can be canceled within a certain timeframe after placement. Please contact our customer service team as soon as possible to request a cancellation.

Yes, we often run promotions and discounts for first-time customers. Keep an eye on our website or subscribe to our newsletter to stay updated on our latest offers.

In the unlikely event that you receive a damaged item, please contact our customer service team immediately. We will arrange for a replacement or refund as per our Returns & Exchanges policy.

You can contact our customer support team via email at info@masterwaxco.com or through the contact form on our website. We’re here to assist you with any questions or concerns you may have.